How to Remove Friction From the Specialty Medication Journey

Your specialty medications can transform patient outcomes—if patients receive them.

Between prescription and first dose, patients face significant roadblocks that cause abandonment:

• 93% of providers say prior authorizations delay care
• 59% of patients don’t know copay assistance exists
• 85% of specialty medications require specific pharmacies—but prescriptions are often sent to the wrong ones

This infographic follows Maria, a chronic migraine patient navigating the detours between prescription and treatment—from PA delays to pharmacy routing errors. Each stage reveals where intervention matters most.